Question 1

How much does professional house cleaning cost?

Accepted Answer

House cleaning costs vary by service type and home size. Every service has a flat base rate plus a set amount per bedroom and bathroom — standard, deep, move-in/out, or Airbnb turnover — with discounts on recurring plans. Prices are transparent with no hidden fees, and you see the exact price before you confirm. Get an instant quote by entering your zip code.

Question 2

What is the best local house cleaning service?

Accepted Answer

Sweeppa is a marketplace that connects you with vetted, identity-verified independent house cleaners across the US. Compare local pros, see real ratings, book securely, and manage everything in one app — in under 60 seconds.

Question 3

Are house cleaners vetted and insured?

Accepted Answer

Every cleaner on Sweeppa is identity-verified and reviewed before approval, and a background check through our screening partner, Vetty. Cleaners are independent professionals, and if anything isn't right you can report it within 24 hours and we'll work to make it right — which may include a re-clean or credit.

Question 4

Can I get same-day house cleaning service?

Accepted Answer

Same-day cleaning is available in most service areas — book any appointment at least 4 hours ahead, subject to cleaner availability. Many cleaners on Sweeppa offer next-day and weekend slots too.

Question 5

What's included in a standard house cleaning?

Accepted Answer

Standard cleaning includes: dusting all surfaces, vacuuming and mopping floors, kitchen cleaning (counters, sink, appliance exteriors), bathroom sanitization (toilet, shower, sink, mirrors), making beds, trash removal, light switch and door handle sanitizing.

Question 6

How do I find a reliable local maid service?

Accepted Answer

Enter your address or zip code on Sweeppa to find vetted, local cleaning professionals. Read reviews, compare ratings, and book instantly. We serve two dozen cities across the US with vetted, identity-verified cleaners.

Question 7

Do you offer recurring weekly cleaning services?

Accepted Answer

Sweeppa supports weekly (15% off), bi-weekly (10% off), and monthly (5% off) recurring cleaning plans. You can pause, reschedule, or cancel anytime, and the platform tries to match you with the same cleaner each visit when possible.

Question 8

What is the difference between cleaning and deep cleaning?

Accepted Answer

Standard cleaning covers regular maintenance: surfaces, floors, kitchen, and bathrooms. Deep cleaning is more intensive: inside appliances, baseboards, behind furniture, ceiling fans, blinds, and detailed attention to neglected areas. Deep cleaning takes 4-8 hours vs 2-4 hours.

Question 9

How do I prepare for house cleaning services?

Accepted Answer

Clear clutter from surfaces, secure pets and valuables, and provide access instructions. Many customers leave while cleaners work. You can add special instructions during booking for focus areas or allergies.

Question 10

What is your cancellation policy for cleaning services?

Accepted Answer

Cancel or reschedule for free with 48+ hours' notice. A late cancellation 24–48 hours before your appointment receives a 50% refund; under 24 hours it's non-refundable. Late reschedule fees are $20 (24–48 hours) or $35 (4–24 hours). Sweeppa Plus members get late-cancellation and late-reschedule fee waivers each term (late-cancellation covers up to $100 per use), and the waivers reset each term.

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